Gluten Allergy or Intolerance

Gluten Allergy or Intolerance

If you have a gluten allergy or intolerance, please tell a member of our team before you order.

We take allergies extremely seriously. All orders for guests with allergies must be taken by a Manager, who will be happy to discuss our menu and allergen information with you.

For this reason, you should not order via the Chilled Pubs App if you have a gluten allergy or intolerance.

Dishes without gluten-containing ingredients

Dishes that do not contain gluten-containing ingredients are identified on our paper menu with a 'G' symbol.

However, we do not have dedicated gluten-free kitchens or preparation areas. Gluten-containing ingredients are handled throughout our kitchens and, despite our strict food safety procedures, there is always a risk of cross-contamination.

As a result, we cannot guarantee that any of our food is completely free from gluten.

We also take a cautious approach when applying allergen filters. Some dishes may be adapted by removing or substituting gluten-containing ingredients (e.g. replacing bread with rice). Where a dish can be adapted in this way, it is identified with an 'O' symbol. Please speak to a Manager, who will be happy to explain the options available.

Fried Foods

Our kitchens have a separate fryer used for our ‘gluten-friendly’ dishes. However, this is next to another fryer used for non-gluten friendly dishes so there is a small risk of cross-contamination for any products that are deep-fried.

You must assess your own level of sensitivity or intolerance but guests with a severe allergy to gluten are advised to avoid any fried foods.

We can sometimes oven bake instead of deep frying (e.g. sweet potato wedges) or pan fry rather than fry it in batter (e.g. chicken). Please ask a manager for further information on possible alternative cooking methods.

Big Yakitori Sticks

Please note that any ‘g’ symbol on the paper menu after a Big Yakitori Stick relates to the stick itself and not any side orders that you choose to accompany it.

You must check the allergy information for every side order separately to ensure that it does not (or can be adapted not to) contain gluten.

Pizzas

We are really sorry, but we cannot make gluten- free pizzas in our wood fired oven.

We only have one wood fired oven in each pub. Our pizza dough contains gluten, and we also use semolina to open out the dough in the pizzeria. As a result, it is impossible to remove all traces of semolina from the base of the wood fired oven and the food preparation surfaces, no matter how often they are cleaned.

The risk of cross contamination with gluten is simply too high.

Can we bring our own gluten free pizza base to be cooked in the oven?

We are sorry but for the reasons above and due to the risk of cross contamination from gluten present in the pizzeria, we cannot cook a gluten free pizza base in our wood fired oven.